Have not confirmed the issue yet, but I think that I might have made the collection on the wrong value list. It seems that most CSQ Lists are not using UCCX_CSQ_Names but in fact something like UCCX_VoiceOrEmail_CSQ_Names. I think this varies from report to report so try both.
It would be super nice if Cisco were to take a moment and document all the nuances of CUIC on CCX for us.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...