Just out of curiosity, has anyone experienced a case when a user's position in queue was lost. They were on hold 1st in the queue, then a second caller calls in, then they got bumped to 2nd? This has been working flawlessly the last several months this has been in place, but we just got a complaint that it has occurred. The CCX is located at a different location to the phones of where the problem was experienced.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...