I have a client that is running CCX 7.0.1(SR5) with CUCM 7.1.3 and has issue on call monitoring for half of the agents. Some of these agents have the same pc and phone type with pretty much the same setting (have not verified device driver level on NIC). But some can monitored and some can't. Have anyone experienced this similar issue and how to correct them.
And should be adjusted, as follows, if you have Windows 2000 machine (this is, if I remember correctly): http://support.microsoft.com/?kbid=233203 Then you should try to belehallgatást the "modified" agente.
I met a case where the onboard sound card but had not gone so throw a separate card in the machine.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...