Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

CCX Editor keeps crashing on UCCX 7

Hi,

I have 2 node UCCX 7.0(1)SR03_Build011 just recently the CCX Editor started to crash every time you click on the variable/parameter.

This happens for exisitng scripts and new scripts. It happens from any PC that has Editor installed and when you use the locally installed version on the servers.

Has anyone seen this before? Or could point me in some direction I can't really see anything in the logs.

6 REPLIES
New Member

Re: CCX Editor keeps crashing on UCCX 7

Try changing the Compatibility properties of the CRS Editor icon.  Assuming that you're running Editor locally on your PC; first be sure the editor is closed>right-click the CRS Editor icon>select Compatibility tab>check the Run this program...checkbox and choose Windows 2000 drop-box>click apply.  Launch Editor again and try modify a variable/parameter again to test if you get the same issue.

VIP Super Bronze

Re: CCX Editor keeps crashing on UCCX 7

CCX 7.0(1)SR3 was withdrawn because of several bugs. This very well may be one of them. I would recommend going to SR2 or SR4.

Re: CCX Editor keeps crashing on UCCX 7

I'm guessing you're running the editor on either Vista or Windows 7. In which case this is a known issue. The only work around I have gotten to work was to disable ALL windows graphical settings. Alternatively, run it on XP.

Tanner Ezell www.ctilogic.com
New Member

Re: CCX Editor keeps crashing on UCCX 7

Hi!

We succeeded by applying disable visual themes in compatibility mode.

Attached screen-shot.

New Member

Re: CCX Editor keeps crashing on UCCX 7

Thank you vladimirbanker, that worked for me...I am on win7 ent 64bit and opening scripts local.

New Member

CCX Editor keeps crashing on UCCX 7

THis worked for me - running windows 7, 64bit.

Thanks!

3118
Views
30
Helpful
6
Replies
CreatePlease to create content