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CCX Outbound dialer Write call session informations into CRM

Hi,

I'm wondering if CCX is able to write some call informations into CRM database when we configure an outbound campaign.

For example: Write if call was answered, if call was busy, if a call has been done, call duration...

I don't think it's possible using CCX but someone can confirm this please?

Thank you

Best regards

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Hello Guillem, how are you. I

Hello Guillem, how are you. I´wondering if you find a way to accomplish that.

Best regards!

Can Any One Confirm the same

Can Any One Confirm the same ? Is it possible to Integrate UCCX Outbound Dialer with CRM or any other database?

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