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CCX supervisor agent login

how do i reset the ccx supervisor desktop login userid password ?

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New Member

CCX supervisor agent login

I have supervisor, administrator role, but when i try to login using the supervisor agent, i get this error.

"The ID you entered was not found."

CCX supervisor agent login

Hi,

UCCX user accounts are authenticated against the CUCM user database (or an LDAP directory, in case CUCM is integrated with AD, for instance).

Did you try looking at the user account in CUCM? You may want to reset the password there.

G.

New Member

CCX supervisor agent login

managed to get it figured out now.

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