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CCX version 5.0.1 compatility with CUCM 7.1

Hi, does any know whether ccx 5.0.1 will work ok with CUCM 7.1

and if so is it supported  by Cisco.

Regards Dominic

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Hall of Fame Super Silver

Re: CCX version 5.0.1 compatility with CUCM 7.1

It is not supported, reference this doc for supported deployments:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

however it will probably work (I would not recommed running it though) as during a recent upgrade of CM to version 7.1.3 it continued to work with UCCX 5.0 before I upgraded it to version 7.0.1 sr4 as well.

HTH, please rate all posts!

Chris

1 REPLY
Hall of Fame Super Silver

Re: CCX version 5.0.1 compatility with CUCM 7.1

It is not supported, reference this doc for supported deployments:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

however it will probably work (I would not recommed running it though) as during a recent upgrade of CM to version 7.1.3 it continued to work with UCCX 5.0 before I upgraded it to version 7.0.1 sr4 as well.

HTH, please rate all posts!

Chris

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