I'm getting some problems when I need to work with strings that contain special characters that are used in Portuguese language. Example of a string with problem is "aplicação" or a the name “João”.
I get the problem when I get text files from the repository to pass to a TTS engine that will speak the read DOC with distortion because it the script don't understand the special characters.
A second example is in the DB Get Step when reading a DataBase. When I have DB fields with strings with special characters I have the same problem. I verify in that case that I'm passing a field with customer name retrieved from the BD to the Cisco Agent Desktop as Enterprise Data, that the string that is passed to the CAD just contains the characters until appear a special characters.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...