The Desktop Sync service queries the CUCM for the MAC addresses of the agent devices. One possible cause for this error is that the sync service is unable to authenticate to CUCM. In versions of UCCX integrating with a Windows CUCM, this is done using an account named CCMService. The CCMService account password needs to match the CMService account configured on the publisher. If there were any password changes on CUCM since UCCX was installed, you may need to update this password. This is done through the CRS Admin Utility, which is accessed through Start > Programs > Cisco CRS Adminstrator.
This will restart services, so it's recommended to do this off hours. For more info on this utility and account, see the 6.0 Admin Guide section "Cisco CRS Utilities"
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...