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Community Member

CDAUI1000 Error while trying to load data. Ensure that the system path includes the location of the WebAdminLib.dll.

Hello, been receiving this error in Desktop Admistrator Web admin. I have tried the fix where you change the environment variable path and delete the Team Admin folders, but still receive the error. Any ideas??

7.0(1)SR04ES02_Build023

Thanks

6 REPLIES
Community Member

Re: CDAUI1000 Error while trying to load data. Ensure that the s

Hi,

Please check this solution again if the problem is still unsolved.

It solved my problem.

Otherwise a TAC Case can provide a solution?

https://supportforums.cisco.com/message/1321194#1321194

Kind Regards, Julien Kroes

Community Member

Re: CDAUI1000 Error while trying to load data. Ensure that the s

yeah, that's what I have already tried, and TAC also recommended those steps. They did not work.

Community Member

CDAUI1000 Error while trying to load data. Ensure that the syste

Did You ever get this fixed? I am having the same issue and the path/teamadmin fix didn't work.

Community Member

CDAUI1000 Error while trying to load data. Ensure that the syste

This is what I've used in the past to solve this:

http://ucexpert.blogspot.co.uk/2010/11/error-message-cdaui1000-error-while.html. It looks like the same procedure, but hopefully the screenshots will help.

An upgrade to 7.0(1) SR5 could also be a good idea.

Community Member

CDAUI1000 Error while trying to load data. Ensure that the syste

Thanks for the response, I have tried that several times I was at 7.0(1) sr5 and upgraded to 7.0(2). Still no luck. The only thing I see is workflow admin and still I get the error with everything on the web admin.

Cisco Employee

CDAUI1000 Error while trying to load data. Ensure that the syste

Hi All,

So to recap, these are the steps to be followed:

On the Unified CCX server, add the location of the WebAdminLib.dll

(C:\Program Files\Cisco\Desktop\bin) to the Path environment variable.

1. In Control panel, launch the System utility.

2. On the Advanced tab, click Environment Variables.

3. From the list of system variables, select Path and click Edit.

4. In the Variable value field, locate the string C:\Program

Files\Cisco\Desktop\bin; and, using cut/paste, move it to the beginning of

the variable value string. This results in the DLL being accessed from the

correct location.

5. Click OK and close the System utility.

6. Stop the Cisco Unified Node Manager.

7. On the Unified CCX server, delete the teamadmin folder from these

locations:

C:\Program Files\wfavvid\tomcat_appadmin\webapps

C:\Program Files\wfavvid\tomcat_appadmin\work\catalina\localhost

8. Restart the Unified Node Manager, and wait two minutes.

9. Access Cisco Desktop Administrator and verify that you can navigate to

the Services Configuration

Documentation: 

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/

reference/guide/cad66ecd.pdf (pg 29)

In case this does not solve the issue, please verify if you are hitting the defect: CSCtr07664

Sometimes, the dll itself might be corrupted and thus the options in front of you are:

1) OS repair using the software disk

2) Rebuild the node

Regards,

Abhiram Kramadhati


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