Hi, is possible to the supervisor change the agent state (not-ready to ready) without use CSD directly, but some script like a .bat or some VB SCRIPT. I wanna give the supervisor some way to change the agent status using an ASPNET application..
Search for "jtapi developers guide". That should give you the programming info.
But I would also recommend that you post your question in the "IP Phone services for developers" forum. They will point you in the correct direction. Lot of the guyz in the forum do custom development work. Good luck.
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