Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Change CallForwardAll for a line via Dial_InScript

Hi.

Im Trying to create a script that will enable me to dial a number Where the following happends:

Step 1:

Please Enter the Directory number you would like to forward.

Step 2:

Please Enter PinCode for  Directory Number.

Step 3:

Tell Status : a) Directory Number : XXXX is currently not forwarded

                  b) Directory Number : XXXX is forwarded to 0 XX XX XX XX

Step 4:

Press 1 If you wish to remove CallForward | Press 2 if you wish to change CallForwardAll |  Press * to go Back. | To Exit, Disconnect the call.

Step 5:

Enter the Number you would like Forward your call to.

Step 6:

Tell Status and go back to Step 4

Id appreciate any help in regards to this.

Kindest Regards

Claus Pedersen

4 REPLIES
New Member

Re: Change CallForwardAll for a line via Dial_InScript

I don't know of any way to do this all within IPCCX scripting personally but maybe you can use a combination of IPCC scripting that triggers a batch script that launches the CCMUser URL and does the changes there??? Also, depending on what your end goal is, there might be a better way to handle this as opposed to call forwarding? As an example, if this is an operator phone, would time of day routing work better? Just a suggestion...if I'm even close to what you're trying to achieve....good luck.

New Member

Re: Change CallForwardAll for a line via Dial_InScript

I was afraid you guys, would say something like that.

Has anyone created examples of such javaclasses and XML scripts?

I think i might get a better understanding of this if I can get to see it in work and fiddle with it.

I need to get from A-Z here... and im at B...

Kindest Regards

Claus Pedersen

Re: Change CallForwardAll for a line via Dial_InScript

To Accomplish what you want you'd need to know two things:

     1. Java

     2. AXL

You'd need to create a custom Java class that your script could execute to accomplish what you want, short of that there is no good way to accomplish that.

Tanner Ezell www.ctilogic.com
New Member

Re: Change CallForwardAll for a line via Dial_InScript

And good links for acomplishing just that ?

Im not your average java coder....

237
Views
0
Helpful
4
Replies
CreatePlease login to create content