05-01-2006 07:03 AM - edited 03-13-2019 11:44 PM
Is there a way to make ICM or the IPIVR rewrite what the CLID is for an incoming call so when you transfer the call to another destination it shows the CLID you want it to show rather than the original callers CLID?
05-06-2006 07:00 AM
you can use incoming called number transformation Mask to hide the number
05-06-2006 07:59 AM
Yes but how do you do this dynamicly? How can you get the IVR to change it on demand?
05-22-2006 04:58 PM
The only place I've seen it done is in the NIC or the Switch network and that's completely dependant on which Switches/IN & NIC you're using.
05-26-2006 09:07 AM
This is possible with CVP using the SetOverrrideCLI ECC variable in the ICM script. It sounds like this is an IPIVR installation, though, correct?
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