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Community Member

Change CLID dynamically?

Is there a way to make ICM or the IPIVR rewrite what the CLID is for an incoming call so when you transfer the call to another destination it shows the CLID you want it to show rather than the original callers CLID?

4 REPLIES
Bronze

Re: Change CLID dynamically?

you can use incoming called number transformation Mask to hide the number

Community Member

Re: Change CLID dynamically?

Yes but how do you do this dynamicly? How can you get the IVR to change it on demand?

Community Member

Re: Change CLID dynamically?

The only place I've seen it done is in the NIC or the Switch network and that's completely dependant on which Switches/IN & NIC you're using.

Community Member

Re: Change CLID dynamically?

This is possible with CVP using the SetOverrrideCLI ECC variable in the ICM script. It sounds like this is an IPIVR installation, though, correct?

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