01-04-2012 08:06 AM - edited 03-14-2019 09:07 AM
We are having trouble with people disconnecting calls when hitting CTRL-A thinking they are copying text. Is there any way to disable or change the shortcuts?
01-04-2012 09:13 AM
JD,
It appears it cannot be done per the following statement:
"You cannot change the hint or the shortcut key combination on any of the standard buttons, or assign an additional action to them"
from
HTH, please rate all useful posts!
Chris
01-04-2012 11:59 AM
Correct. For now, we've disabled the standard button for the workflow group. I logged a feature request with our account exec though.
01-05-2012 02:34 AM
Same topic is discussed in another thread of Paul's https://supportforums.cisco.com/message/3515674#3515674
GP.
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