Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Changing CLI on UCCX 7.0

Hi,

I need to change the Call Line ID of calls hitting one of my UCCX scripts, so that all the callers to the number are uniformly stored in the Trunk side call recorder.

Does anyone know if there is a way to get CLI to show up in the pick list in Set Enterprise Data step in the CRS Editor? I can view the CLI in the Get Enterprise Data step but it is not available from the pull down pick list in the Set Enterprise Data step. I presume this is a security feature but is there a registry hack to allow this?

If not, is there a recomended method for changing the CLI of a call?

I have tried changing the Called Address in the Redirect step.

Thanks,

Kiarash

216
Views
0
Helpful
0
Replies