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Community Member

changing UCCX AXL service provider configuration

I am trying to find out what inpact if any changing the AXL service providers during production will do if any?  We are running uccx 7.01 SR5 with a single UCCX node

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Re: changing UCCX AXL service provider configuration

It won't affect the production like calls receinving or routing calls to agent. but if any agent try to login that time or some one else making any change for UCCX side will be affected. Because any change or login goes thru AXL api to ccm.

thanks

Mohan.

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