Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Changing Workflow Admin Server

Hello,

I have two UCCX servers at seperate locations and need to setup wrap up data on each. For the life of me I cannot figure out how to either add a location or change the server I am connected to on the Cisco Desktop Workflow Administrator.

Anyone have any idea how?

UCCX 8.5

Thanks

  • Contact Center
Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Green

Changing Workflow Admin Server

The registry defines this. If I was on UCCE CAD I would either change the LDAP in the registry, or run PostInstall.exe from the Desktop\bin to change it. Then restart Desktop Admin. You can flip between them in this way. I assume CAD on UCCX is the same.

Regards,

Geoff

2 REPLIES
Green

Changing Workflow Admin Server

The registry defines this. If I was on UCCE CAD I would either change the LDAP in the registry, or run PostInstall.exe from the Desktop\bin to change it. Then restart Desktop Admin. You can flip between them in this way. I assume CAD on UCCX is the same.

Regards,

Geoff

New Member

Changing Workflow Admin Server

Nice, thank you that worked.

459
Views
0
Helpful
2
Replies