Changing Workflow Admin Server

[jsmcniel88]

Hello,

I have two UCCX servers at seperate locations and need to setup wrap up data on each. For the life of me I cannot figure out how to either add a location or change the server I am connected to on the Cisco Desktop Workflow Administrator.

Anyone have any idea how?

UCCX 8.5

Thanks

[geoff · Accepted solution]

The registry defines this. If I was on UCCE CAD I would either change the LDAP in the registry, or run PostInstall.exe from the Desktop\bin to change it. Then restart Desktop Admin. You can flip between them in this way. I assume CAD on UCCX is the same.

Regards,

Geoff

[jsmcniel88]

Nice, thank you that worked.