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Chat can not send because of the file size?

Hi,

Using Cisco Call Center system and cisco agent program. The problem is:

Agent(s) can not chat! The basic solution is: Delete the txt file(s) writings in C:\Programfiles\Cisco\Desktop\Log\Transections\Friday.txt

and then agent(s) can chat again.

I saw the file:

C:\Programfiles\Cisco\Desktop\config\Agent.cfg

Size=3000000

is the size log file size or something else?

Can u help us me to solve the problem? Thanks.

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