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New Member

Cisco Agent Desktop CAD Language

My Contact Center Express is version 7.0 (1) Sr01_Buil210.

At the begin of the installation when they ask me at the Slection Windows : Cisco Unified Contact Center Express CAD and CSD Language....

I selected French and the customer want it in English! So now how can i change it ? Does I need to wipe the entire server OS and re-install from zero ? Any idea ?

Thanks

Regard,

Louis

2 REPLIES
Bronze

Re: Cisco Agent Desktop CAD Language

Localization of Cisco Agent Desktop and Cisco Supervisor Desktop is driven by the language that you specified when installing CAD/CSD on the server. You should be able to rerun the installer and select a different CAD/CSD language without adversely impacting any other existing installation or configuration on the server.

New Member

Re: Cisco Agent Desktop CAD Language

Thanks, i'll try to do it and see if it work.

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