Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CISCO AQM - NAMING CONVENTION

Hello,

Which is the name convention for SPX/REC files in Cisco Advanced Quality Management?

1 REPLY

CISCO AQM - NAMING CONVENTION

I believe it is a 6 digit number.

123456.spx (voice)

123456.rec (screen)

On the recording server they can be found at C:\Program Files\Common\QM\Recordings

On a users machine, they can be found at C:\Program Files\Common\SQM\Recordings

They appear to increment in chronological order, however on the server, they are stored in different folders.  So 123456 could be in folder A, while 123457 could be in folder B.  Not sure the reason for that, but hope this is what you are looking for.  If not, you might want to go to Calabrio's website directly, as they are the maker of the AQM product.

www.calabrio.com

297
Views
0
Helpful
1
Replies