This has been an ongoing problem for me since version 5 and continues with ver 7 (Editor ver 10.1.0.238). I am most often not able to build scripts local to the server and therefore need to download and execute the editor remotely over the vpn. Prior versions worked fine. The newer versions (5-7) download and install, but when you go to use it, it hangs starting File Manager and then backs out and shuts down. This happens whether you log in with the administrator credientials or use anonymous. After a post many months ago, other users verified this behavior but had no solution for it. I'm just hoping after this amount of time someone might have come up with something? Thanks!
Re: Cisco CCX Script Editor fails to Execute Remotely
Thanks for your reply. I carefully searched the archives and came to this conclusion: It's a known bug that has been around since either 4.5 or 5;
there is no fix for it. So, apparently the only way to edit ver 5-7 scripts is on the uccx server itself - rather inconvenient. Some say it won't work in stand-alone mode (no network connection) but my experience shows it won't work either with or without the network and the symptoms are the same. No amount of fiddling with the compatibility modes made any difference. Okay, I give up. I will continue to use earlier versions of the editor (that do work) to write the scripts on my laptop; copy them up to the the server and finish them there with the newer version of the editor via remote desktop.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...