Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco Desktop Administrator page error

Hello, i installed the uccx 7.X Release 5, when i try to access to the desktop administrator from the URL http://<ipserver>:6293/teamadmin/main.cda, it show me that the request it is not available.

thanks for you helpteamerror.JPG

Jose luis Arango

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: Cisco Desktop Administrator page error

Hi Jose,

Please try below workaround.

1) Stop Node manager
2) Delete teamadmin folder from the following two locations
C:\Program Files\wfavvid\tomcat_appadmin\webapps
C;\Program Files\wfavvid\tomcat_appadmin\work\Catalina\localhost
3)Start Node manager
4)wait 2 mins to access webadmin pages

Hope this helps,

Yuvraj Sawant

6 REPLIES
New Member

Re: Cisco Desktop Administrator page error

Hi Jose,

Please try below workaround.

1) Stop Node manager
2) Delete teamadmin folder from the following two locations
C:\Program Files\wfavvid\tomcat_appadmin\webapps
C;\Program Files\wfavvid\tomcat_appadmin\work\Catalina\localhost
3)Start Node manager
4)wait 2 mins to access webadmin pages

Hope this helps,

Yuvraj Sawant

New Member

Re: Cisco Desktop Administrator page error

Thank you very much, now it´s working!

New Member

Cisco Desktop Administrator page error

Hi

Please could somebody provide me with the workaround for version 8.0

Cisco Employee

Cisco Desktop Administrator page error

Did you try restarting the Tomcat Service ?


GP

Cisco Employee

Cisco Desktop Administrator page error

Also are you sure, your CDA page is accessed using http & not https ?

My CDA URL ( working ) reads like this https://< server IP >:8443/teamadmin/main.cda

GP

New Member

Cisco Desktop Administrator page error

It's all working now. I rebooted the CCX server. Thanks

1507
Views
5
Helpful
6
Replies
CreatePlease login to create content