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Cisco Desktop Administrator password reset

Dear UCCX experts, since I configured a password in Desktop Work Flow Administrator, I cannot log into the application any longer (CDAU2016 The username or password ... in the CDA web interface).

I tried the password reset procedure as described in the CDA user guide but it does not work (this procedure is to reset the password with the postinstall application on the uccx server). We are in a HA configuration with two servers running UCCX 7.0(1)_Build168 on two 7825-I4-V01.

Thanks for the help.

Matthieu ROUX-MARCHAND

Orange Business Services, Paris

1 REPLY

Re: Cisco Desktop Administrator password reset

It seems to be a referenced bug CSCsr67757, the workaround is to log with admin123.

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