Cisco Desktop Agent\Supervisor & Windows 7 Compatibility
We are on Customer Response Solutions V 5.0(2). In order to install the Desktop Agent on Windows 7 we need to install DA v 7.5(8). We have been told by our VAR that we need to upgrade not only our CRA but also our CallManager to verison 8. This is going to be a big expense especially since we just upgraded four Cisco Servers less than two years ago.
Does anyone have any experience with the Desktop Agent on Windows 7? If so what version works?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...