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Cisco Desktop LDAP Monitor Service not starting

Dear Colleagues,

We have a backup problem, and after some investigation I suggest that the LDAP monitoring service is the root cause.

Here you can see the mentioned entry from the DRS log:

<Cisco Desktop LDAP Monitor Service[STOPPED] Commanded Out of Service>

Unfortunately I can not start the mentioned service so I am asking you: is there any way to find out the reason of this problem?

Thank You,

Lacko

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2 REPLIES
Cisco Employee

Cisco Desktop LDAP Monitor Service not starting

Hi Lacko,

Whats is the version of your UCCX ? can you please give me the output of "utils core active list "

During DRF backup LDAP Mon service will stop and start automatically . I think this issue might be related to drf back up.

I would suggest you to start this service or else agent will not able to login .

Regards

Ravi

New Member

Cisco Desktop LDAP Monitor Service not starting

Hi Ravi,

Last night we have restarted the server, afterwards the service has been started with no problem... and the backup as well :-)

Thank you,

Lacko

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