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New Member

Cisco Desktop Monitoring Console

Hi,

We have installed CAD Services on 2 PGs.

We have  configured Cisco SNMP Service to send SNMP events to CUOM (Cisco Unified  Operations Manager).

CUOM monitors ICM services but not CAD  Services, so we need to use Cisco Desktop Monitoring Console.

Cisco  Desktop Monitoring Console is based on Windows SNMP Service, but this  service is disabled and can not be running at the same time with Cisco  SNMP Service.

Is there a solution to be able to use both Cisco and  Windows SNMP Services to monitor ICM process by CUOM and CAD Services  using Cisco Desktop Monitoring Console?

Thanks in advance for your  help.

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New Member

Cisco Desktop Monitoring Console

Hi,

how did you resolve this? I was only able to get the CAD monitoring Console running, but I needed to disable Cisco SNMP and enabled Windows SNMP. After that the Console is working.

Is there any impact using Windows SNMP instead of using Cisco SNMP.

I would like to not bother Cisco TAC with that, if anyone has successfully runninbg the console with Cisco SNMP service.

Thanks in advance

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