Researching before purchasing, if Emergency Responder will notify a list of recipients via a web base service, and communicate with them on multiple channels such as voice, email, SMS, & IM [chat] should an emergency arrive.
CER doesnt "really" Support SMS/IM but you could use the following Wireless smtp gateways to send a SMS message to onsite alert parties.
firstname.lastname@example.org (Tmobile in germany)
Virgin Mobile: email@example.com
when using extension mobility between PST and EST zones, how will the PSAP treat 911 calls.
Any links would be greatly appreciated.
when using emergency responder with extension mobility between PST and EST zones, how the PSAP treat 911 calls.
Any links would be greatly appreciated
CER comlpetely supports Extension Mobility, timezones are irrevelant here.
CER tracks which ERL (zone) a phone is connected to via a switchport or VLAN allocation, if you travel to another location and use EM to login to the phone the phone itself still belongs to apporiate ERL and 911 calls goes out locally as the Device CSS is used. Even if you use Device/Line approach for CSS it still works as only blocking CSS are applied to the Line.
Could you point me to a few links for additional reading with regards to the voice, email broadcast for CER and the mobility portion you talked about in the previous email?
Check out the CER Admin Guide
HTH, please rate all useful posts!
Check Out CallManager SRND
The exception to this would be a softphone or a phone which had been recently moved (I know this is not mobility) unless either the softphone was manually added to CER or the nightly scan was performed since the phone was relocated.