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Cisco Finesse Agent Page loading Issue (11.6)

Quintin.Mayo
Level 2
Level 2

We are having issues with having the Finesse agent page load successfully each time, we are getting inconsistent results when testing where part of the page loads and after about 4 reloads of the page everything loads properly. This was not occurring before the 11.6 upgrade.

1 Reply 1

What systems (UCCE/PCCE/UCCX)? What was upgraded (Finesse only, etc.)? Does it happen with all browsers?