08-27-2014 10:44 AM - edited 03-14-2019 01:48 PM
Hi,
I have a problem in Cisco Finesse Login. CUCM local users are able to login successfully but not the LDAP users. We are using CUCM/UCCX version 10.5(1).When login to finesse desktop I got the following error:
"A generic sign-in error has occurred. (Error code Invalid Authorization User Specified)"
What will be the cause of it?
Thank you
09-10-2014 06:52 AM
Same problem here. Any joy?
Rich
09-10-2014 08:28 AM
The problem is solved by referring to this bug:
https://tools.cisco.com/bugsearch/bug/CSCuq09294
After removing the all the admin user rights in both CM and UCCX, need to wait for a few tens of minutes before it works.
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