I'm working for a small service provider for 4 moths ago, they have a lot Cisco IAD serie 2400, the use 12.4 OIS and G729 as first code and g711 as second option, for years they customer has a lot of complain (Problems)
Now I'm working in this issue, for I do the follwing in 2 customer:
1. Upgrade to 15.1 for support SG3
A. Memory upgrade fron 128M to 256 in order to support the new IOS
2. Change the Dial-peer cnfiguration
A. Old Dial-peer
dial-peer voice 100 voip translation-profile outgoing outbound destination-pattern .T progress_ind setup enable 3 progress_ind progress enable 8 voice-class codec 10 session protocol sipv2 session target ipv4:x.x.x.x session transport udp dtmf-relay rtp-nte fax-relay ecm disable no vad
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...