I have a IPCC system (ICM 7.2) in production with a domain name. Customer want to change the domain name recently. Does anyone have the same issue with me? Can you point me some related document and some risk when I change the domain name in Cisco ICM system? Will the system still work when I do the same.
I did this twice with same customer as customer was coming up with new name after every ten days , i did lot of changes in registry so i dont have to run the setup again , but i strongly strongly recommend you not to do it as icm instances are tightly coupled with domain name . if you do you have to run setup again it will be like a new installation long process
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...