Does this environment have an existing Cisco VoIP deployment for dial tone?
If they do, then not really. UCCX will build upon existing Cisco UCM call control, gateways, phones, and switch infrastructure. You will want to follow the UCCX SRND and Hardware/Software compatiblity guides:
Cisco Unified Contact Center solutions consist of either Enterprise or Express.
UCC Express will only work with Unified Communication Manager or Communication Manager Express (which runs on IOS in an ISR or using UC500)
UCC Enterprise which also works with CUCM and other TDM. One of the IVR options is to use CVP which completely relies on Cisco IOS as its voice browser. That will be the piece that will rely on Cisco hardware. IPIVR does not depend on Cisco IOS and works directly with CUCM.
If it is purely CUCM deployment, then the only dependency is what works with CUCM in your design
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...