Cisco IPCC express and Siebel CRM integration

[nauman.farooq]

Hi,

Has anybody done any integration work with Cisco IPCC express and Siebel CRM. Any ideas how i should go about with the integration process. I understand that IPCC Enterprise fully supports the integration process with Siebel.

[b.hsu]

For more details on the integration process kindly folow the url ,

http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guide_chapter09186a00803fb0ad.html