I need help in ICM 7.5 integration in HA mode and Cisco IVR 7.0 in NON HA mode means both the Cisco IVR will remain active at the same time. IVR port licenses would be divided equally for load balance.
I am not getting understand how ICM will do that. ICM will use Translation route to VRU to send the call to first IVR for Prompting but how ICM will send the second call to second IVR.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...