I am a beginner on IVR scripting, ASR side. I have gone throught document from Nuance and Cisco, but still find no way to program a script which resume the ASR resource, especially in define the grammar.
Could any one comment on the followings IVR steps, and any working example would be appricated:
Thank you very much for your information, however, I cannot find any sample grammar from the page provided. Could anyone kindly upload some sample grammar, or grammar file, with configuration procedure (if necessary)?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...