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Cisco Media Convergence Server 7825-I5 for Cisco Contact Center Express

Hi all

I have a quick question, we recently ordered a HA server for our UCCX enviroment, the server came in yesterday and one of the engineers took it and is trying to use it as a lab server for voice and he is trying to install CM on it. He keeps getting stuck and the DVD won't load, correct me if I'm wrong but is the server configured just to run a UCCX DVD or will it run any UC software.Thanks in advance for any help and have a great day.

1 ACCEPTED SOLUTION

Accepted Solutions

Cisco Media Convergence Server 7825-I5 for Cisco Contact Center

7825-I5 is supported for installing CUCM 8.5 & 8.6 only, not for any lower versions. Search for " 7825-I5 " here http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html

Pls rate the post if it helps.


GP.

3 REPLIES

Cisco Media Convergence Server 7825-I5 for Cisco Contact Center

7825-I5 is supported for installing CUCM 8.5 & 8.6 only, not for any lower versions. Search for " 7825-I5 " here http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html

Pls rate the post if it helps.


GP.

Cisco Media Convergence Server 7825-I5 for Cisco Contact Center

Please how much user support MCS 7825 - I5 (MCS7825I5-K9-CMD3A) to CUCM 8.6 per server.???

regards

Manuel

Cisco Media Convergence Server 7825-I5 for Cisco Contact Center

Hi Manuel Mora Jimene,

Please refer the "Table 29-5     Maximum Number of Endpoints Per Server Platform or OVA Template " in the below link,

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/9x/sizing.html

Hope it helps.

Anand


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