Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Cisco QM server OS support

Hi there,

We're getting ready to deploy Cisco Quality Manager 2.73 (which I think is the latest).  According to the doc, the only OS it supports is Windows 2003 SP2.  Does anyone know if it supports later service packs, or even 2003 R2?

Windows 2008 would be even better, but I imagine that might be too drastic of a change.  But I'm at least hoping we can apply more recent service packs

Thanks

Bill

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Cisco QM server OS support

Your answer is in the documentation:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/workforce_optimization/qm_2x/installation/guide/qm273install-cisco.pdf

For the quick glance users:  Windows 2003 Server Service Pack 2; 5 Client Access Licenses (CAL)

Also, according to the VOD on Calabrio's site, you can even use the Cisco IPT OS media too.

EDIT:  I just confirmed that Calabrio has correct the statement that you can use the Cisco media, YOU CAN NOT.

Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.
1 REPLY

Re: Cisco QM server OS support

Your answer is in the documentation:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/workforce_optimization/qm_2x/installation/guide/qm273install-cisco.pdf

For the quick glance users:  Windows 2003 Server Service Pack 2; 5 Client Access Licenses (CAL)

Also, according to the VOD on Calabrio's site, you can even use the Cisco IPT OS media too.

EDIT:  I just confirmed that Calabrio has correct the statement that you can use the Cisco media, YOU CAN NOT.

Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.
765
Views
0
Helpful
1
Replies
CreatePlease to create content