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Cisco Supervisor Desktop / UCCX Agent Skill Assignment Website

No ability to perform a group reset. Like it use to be Ayaya. When a representative is removed from a particular queue the supervisor desktop does not update to remove that representative from the list. CSD should reflect change in queue assignment when it refreshes. The workarounds is that the user must navigate from the Contact Center to  the Service Center tam display and back again (or vise versa) in order to se the change reflected. Any fix for it?

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