Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco Supervisor Desktop - Viewing Multiple teams

We have a manager who wants to view more than one team at a time. She doesn't want to put them all in the same team, since they have different skills. To my knowledge, Cisco doesn't allow more than one instance to run at a time on a PC. Any suggestions other than having multiple PCs, which is not an option?

4 REPLIES

Re: Cisco Supervisor Desktop - Viewing Multiple teams

I've never found a solution to this other than put them all in the same team.

david

Cisco Employee

Re: Cisco Supervisor Desktop - Viewing Multiple teams

Never tried but it might work, create a third Enterprise skillgroup and make both skillgroups members of the Enterprise one, make the supervisor the supervisor for the Enterprise SG.

Regards,

Riccardo

Green

Re: Cisco Supervisor Desktop - Viewing Multiple teams

It's not possible. You probably have this person as a secondary supervisor of all the teams, and she can see all teams one by one. That's it.

Please lodge an enhancement request.

Regards,

Geoff

New Member

Re: Cisco Supervisor Desktop - Viewing Multiple teams

Thank you I will do that.

271
Views
0
Helpful
4
Replies