Re: Cisco supervisor showing no new calls or data.
A few things to check.
1) Go through postinstall and make sure everything is filled in correctly ( check for PeripheralID on CTI Server)
2) If this all seems correct, you would want to open up the FCRasSvr.cfg and DirAccessSynserver.cfg and enabe THRESHOLD=DEBUG.
Let these run for a little while and then open up the .dbg files (~\program files\cisco\desktop\logs) and see if you can find an odbc connection error. If you do it should give you the reason for the failure. I suspect username\password authentication?
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