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Cisco UCCX 8.x CAD BE

Hello,

I would like to know how or where to get Cisco UCCX CAD BE.
Through the plug-in UCCX I can download only the versions that are not "browser edition".
The version I use is UCCX 8.0.2 Enhanced.

Thanks

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3 REPLIES

Re: Cisco UCCX 8.x CAD BE

For us, CAD BE is accessed via the below link, with the (IP ADDRESS) being the addy for your active UCCX server (if you are running a primary and backup, it will be the IP for the active of the two).  Give that a shot and see if it works.

http://(IP ADDRESS):6293/cadbe/frameset.jsp?myLocale=en_US

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Re: Cisco UCCX 8.x CAD BE

Andrew is correct. Here's the supporting documentation (page 14): http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/cbe85ccxug-cm.pdf

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Re: Cisco UCCX 8.x CAD BE

Thanks

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