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CISCO UCCX ver. 7 With MS CRM ver 4‏

Hi,

Can anyone Send me how can I integrate CISCO UCCX ver. 7 With MS CRM ver 4 by using HTTP at Cisco CAD.

By using the caller ID (ANI), I need only a pop up screen from the CRM to view the details of the client if he has a record in the CRM

Thanks,

Wael

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Cisco Employee

CISCO UCCX ver. 7 With MS CRM ver 4‏

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