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Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco Unified CCX Administration not loading

I have a problem with getting this site to display in Windows 7, 64 bit.   Any suggestions you could provide would be appreciated greatly.  I have tried resetting all browsers, clearing cache and history, rebooting computers, updating browsers.  Nothing seems to work.  Errors shown below for three different browsers.

When I open it in the current version of Chrome (55.0.2883.87 m (64-bit)), the drop down menus don't show up or activate.

Error in Chrome 55.0

In Internet Explorer 11, I get the following error.

Error in IE 11

For Firefox version 50.0, the error looks like the one below. 

Error in Firefox 50.0

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Try below workaround for FF:

Try below workaround for FF:

1)    In FireFox, enter about:config in the URL field and press enter.
2)     Accept the "This might void your warranty!" warning
3)     In the search field at the top, enter "security.ssl3.dhe_rsa_aes"
4)    Double click each result (128 and 256) to toggle the Value to "false"

Regards

Deepak

3 REPLIES
Cisco Employee

Try below workaround for FF:

Try below workaround for FF:

1)    In FireFox, enter about:config in the URL field and press enter.
2)     Accept the "This might void your warranty!" warning
3)     In the search field at the top, enter "security.ssl3.dhe_rsa_aes"
4)    Double click each result (128 and 256) to toggle the Value to "false"

Regards

Deepak

New Member

This did the trick. Thank you

This did the trick. Thank you so much!

Cisco Employee

Glad that I was able to help

Glad that I was able to help Elaine and thanks for marking the Correct Answer.

Regards

Deepak

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