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Cisco Unified CCX Node Manager service terminated unexpectedly

"Windows must now restart because the Cisco Unified CCX Node Manager service terminated unexpectedly."

After I installed my CCX os and software. The os reminded me like above. I guessed I need to upgrade the patch of my OS. And I also installed McAfee ver 8.5i at my OS. But that doesn't work. I noticed that the status of cisco unified ccx node manager was starting.

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Re: Cisco Unified CCX Node Manager service terminated unexpected

On a new install, this can occur if you start patching the OS before you get UCCX installed.  This is especially a problem in an HA environment.  Some of the patches set values to things they should not be if they are applied before the software is installed. 

When installing UCCX on a new system, you should build the OS on the box (DO NOT PATCH at this time), Install the UCCX software and integrate with CCM, get your second server (if you are doing HA) on line with OS and UCCX and integrated.  Once all the above are done, then you can start installing OS patches and UCCX patches.

You should NEVER start installing things like AV software before you have the system completely up and working.  If you do, and they cause issues, you cannot tell if it's a system issue, or something caused by your a/v software. 

2 REPLIES

Re: Cisco Unified CCX Node Manager service terminated unexpected

On a new install, this can occur if you start patching the OS before you get UCCX installed.  This is especially a problem in an HA environment.  Some of the patches set values to things they should not be if they are applied before the software is installed. 

When installing UCCX on a new system, you should build the OS on the box (DO NOT PATCH at this time), Install the UCCX software and integrate with CCM, get your second server (if you are doing HA) on line with OS and UCCX and integrated.  Once all the above are done, then you can start installing OS patches and UCCX patches.

You should NEVER start installing things like AV software before you have the system completely up and working.  If you do, and they cause issues, you cannot tell if it's a system issue, or something caused by your a/v software. 

New Member

Re: Cisco Unified CCX Node Manager service terminated unexpected

Thank you Clifford McGlamry. You are right!

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