02-13-2012 02:59 AM - edited 03-14-2019 09:21 AM
Hello,
I need to know which APIs are available for CUCX. I have found UCCXCTI, but I think this API is indicated for call proccesing. What about e-mail, for instance?
Thanks!
02-13-2012 03:18 AM
Hi Alicia,
Ther is on-demand recording through the recording API available with UCCx 8.x, please refer the below UCCX data sheet.
http://www.kapsch.net/en/kbc/portfolio/solutions/telephonysolutions/contactcenter/Documents/CiscoUnifiedContactCenterExpress8.0.pdf
Thanks,
Anand
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