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cisco webview log out codes Agteam03

In webview logout report... there is a code 20002... Which references a forced logout....    Cisco states that its essentially when another agent tries to log onto the system when an agent with same login is already logged in.     Is this the only scenario where you could get logged out with error 20002?

 

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VIP Gold

Off-topic on Feedback Forum,

Off-topic on Feedback Forum, moved to Contact Center

 

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