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Community Member

Cisco WIM/Chat Features

Hi

i have specific requirement about above features, looking for urgent help.

3 REPLIES
Community Member

Re: Cisco WIM/Chat Features

Hi anantrpsj,

If your asking if an IPCC with WIM solution will meet your business requirments, my thoughts are it could. The only reason I cant confirm a Yes is because I dont know if it will integrate with Seibel.

I would do some further investigation on this.

Cheers.

Community Member

Re: Cisco WIM/Chat Features

But

you fell all are complied apart from Siebel.

Community Member

Re: Cisco WIM/Chat Features

Hi,

Yes, but Siebel needs to have a tight integration from what your requirments state.

I would move forward with the research on Siebel, I think it can be done, jsut not sure!

Cheers.

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