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Citrix and IPCC agents

We are currently moving to citrix agent desktops, which will be on a different vlan from the phones. If we do this will i need to add SPAN to the switching network, and enable the second NIC in the IPCC server to continue doing callrecording. Will I have to rerun setup from the IPCC CD, or just the post-install?

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Re: Citrix and IPCC agents

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Re: Citrix and IPCC agents

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